case studies

ABB

Supporting facilities in industrial and technology environments requires a high level of integration of facilities data to support critical production processes. As ABB Germany has found, its CAFM choices are strategically vital in the demanding engineering and automotive sectors.

Airbus

Since the first Bristol Box Kite took flight in 1910, the area of Filton near Bristol has continued to be associated with aviation. Now home to aircraft wing manufacturers Airbus UK, the site is still at the forefront of the aviation world, pushing back boundaries in an industry that is characterised by change.

Amey

Amey is one of the UK's leading providers of outsourced business support services, infrastructure management and capital projects.

Amey - Digital Dashboard at the Ministry of Defence

With its global commitments in the news on a daily of basis, the Ministry of Defence (MOD) is one of the British Government's highest profile Departments of State.

Automotive Supplier Park

South Africa has truly become the Continent's financial and industrial power house. Economic development zones such as Guateng lead the way in introducing Western business models and tailoring them to the requirements of locally-based industries.

Bloomberg

Bloomberg L. P. is a global information services, news and media company whose clients include central and commercial banks, investment institutions, government offices and agencies, corporations and new organisations.

BSkyB

BSkyB is the UK’s largest independent broadcast operation, supplying a constantly evolving range of programmes, channels and services to a customer-base of more than eight million people – one in every three households throughout the UK and Ireland. Beyond that, its content reaches a global audience via a network of cable and satellite partners.

Bullring

Bullring is the exciting commercial face of Birmingham in the 21st century. Opened in 2003 at a cost of £500 million, the 40-acre site incorporates historical landmarks and ground breaking modern architecture in a space that is the equivalent of 26 football pitches.

Cofely

Cofely, the expert in energy and technical services, has used its expertise in a range of sectors to meet all aspects of facilities management in the industrial and commercial sectors since 1980.

Dalkia

Dalkia is one of the UK’s leading facilities and energy management companies with many clients across the commercial, industrial, retail, healthcare and public sectors. It has more than 3,000 staff responsible for the management of, and service delivery to, some 50,000 client-sites throughout the country.

DMA Maintenance

DMA Maintenance has been a major player in M&E contracts for almost 200 years. Its comprehensive services extend to construction, maintenance, joinery, and mechanical services. DMA's experience encompasses social housing, residential development and maintenance, estate renewal, education, leisure, health, retail, commercial and industrial sectors.

First Engineering

Good asset management is vital to any successful industry and the rail industry is no different in that respect.

H&J Martin

Belfast-based H&J Martin has built a reputation as a specialist in PFI projects and was recognised as a beacon of best practice with its ground-breaking work on Northern Ireland's first M4I pathfinder PFI project at Drumglass High School.

HCP

HCP is one of the UK’s largest healthcare PFI project management and services companies. Providing support, operations management and integrated services at every stage of the PFI process, its portfolio currently includes 16 hospital projects, two court projects and one school project.

Inviron

Cognito, the UK’s most successful provider of managed mobile data services for field workforce management, and FSI, a market leader in Computer Aided Facilities Management, announce that Inviron, a major provider of Facilities Management and Building Services maintenance, has chosen Cognito to supply a fully managed mobile workflow solution to mobile engineers operating throughout the UK.

ISS Mediclean

Concept™ provides competitive edge for one of the largest providers of non-clinical FM services in the healthcare sector.

ISS Mediclean: DORIS Solution

Concept™, the leading CAFM platform from FM software specialist FSI, is at the heart of a voiceless radio communication system developed by hospital support provider ISS Mediclean to streamline service delivery across its customer base.

James Walker (Leith) Ltd

James Walker (Leith) Ltd [JWL], based between Edinburgh and Glasgow, is probably best known as a leading timber company. But throughout the last decade, it has become increasingly involved in PFI projects, providing and managing hospitals for the NHS.

London Stock Exchange

The London Stock Exchange is one of the world’s leading international stock exchanges. It has consistently led the way in developing a strong, well-regulated stock market and today its in-depth knowledge and expertise enables more than two thousand seven hundred companies worldwide to raise the capital they need to grow.

NB Real Estate

With a constantly evolving portfolio of more than 800 buildings, each typically occupied by as many as 15 different tenants, property consultancy NB Real Estate is more than familiar with the challenges specific to the investment property management market: the timely delivery of a comprehensive range of planned and reactive services by a complex supply chain of stakeholders that includes landlords, building managers, tenants and of course, specialist service partners, all tasked with front line maintenance and the completion of individual jobs.

Norland Managed Services Ltd

With an annual turnover of around £150 million, Norland Managed Services Ltd is one of the UK’s leading FM and support services companies in the built environment. Its client-centric approach to service delivery means it can boast an impressive 97% customer retention rate – one of the highest in the industry.

Northwick Park Hospital

Northwick Park Hospital is the second largest hospital in the North West London Hospitals NHS Trust (NWLH).

Oxford Radcliffe Hospitals NHS Trust

The Oxford Radcliffe Hospitals NHS Trust is one of the UK’s largest NHS teaching trusts, providing general and specialist clinical services as well as medical education, training and research facilities. Its roots date back to 1758, when the trustees of the Radcliffe estate released £4000 for the establishment of a new hospital. But it came into being in its present form in 1999 when Horton General Hospital was incorporated into the existing independent NHS trust which already included the Radcliffe Infirmary and the Churchill Hospital.

Peterborough City Council

As the transfer of housing stocks continues to gather speed across England and Wales, one of the pioneering authorities has developed a unique partnering agreement to revolutionise its maintenance regime across 10,200 dwellings, benefiting more than 14,000 tenants.

Robert Gordon University

The Robert Gordon University (RGU) is one of the UK’s most dynamic and modern universities, enjoying an international reputation for providing high quality education from Undergraduate to PhD level. RGU has two campuses, one in the city centre and one on the outskirts of Aberdeen, providing state-of-the-art facilities that deliver a wide range of degree programmes to over 13,000 full and part-time students.

Rosser & Russell

For a company that has been in business since the early 1860s, changing with the times comes naturally to Rosser & Russell Building Services.

Royal & Sun Alliance

Royal and Sun Alliance are one of the worlds largest multinational insurance groups with operations in some 50 countries and the ability to transact business in over 130. Through this international distribution network, they deliver financial solutions to over 20 million clients around the world.

Royal Liverpool University Hospital

The Royal Liverpool University Hospital (RLUH) opened in 1978 and replaced several small city hospitals, some of which had been established for over 150 years. The hospital is located near the city centre and has the main Accident and Emergency Department.

Salford Hope Hospital

Salford Royal Hospitals NHS Trust (Hope Hospital) is one of three major teaching hospitals for Manchester medical school. A total of 300 students are based at Hope Hospital for the clinical course (years 3-5) with a further 200 junior doctors in training.

Sandwell Mental Health Care Trust

Based in West Bromwich, Sandwell Mental Health NHS & Social Care Trust is one of only five Care Trusts providing mental health services in the UK. Originally a directly managed unit of the former Sandwell Health Authority, it became the Black Country Mental Health Trust in 1995 before acquiring its present identity, after due consultation, in 2003.

Sheffield Hallam University

With more than 28,000 students and over 3,000 staff, Sheffield Hallam University (SHU) is not only a progressive, forward thinking university, it is the sixth largest University in the UK.

SPIE Matthew Hall

With a history dating back to 1848, SPIE Matthew Hall is today one of Europe’s leading facilities management and building services companies. Thanks to an extensive UK branch network, it provides a varied portfolio of Computer Aided Facilities Management (CAFM) services across a client base that embraces the financial and education sectors, government bodies, arts organisations, manufacturing, transport and conference centres.

Verang (Pty) Limited

Verang is one of South Africa’s leading property and facilities management service providers with a client portfolio that includes many of the country’s best-known enterprises and organisations. In 2005, UK CAFM system vendor FSI appointed the company as a value-added reseller for its market-leading software platform Concept™. Since then, Concept™ has become a core feature of Verang’s service delivery to many of its clients including Bank City, the major financial complex in Johannesburg, which is owned by First National Bank (FNB).

Vita Lend Lease

Lend Lease is a leading real estate services business that has developed, constructed and managed real estate assets around the world for over 45 years.

West Ham United Football Club

West Ham United FC was formed as Thames Ironworks FC in 1895, and in 1900 was renamed West Ham United FC. Nicknamed “Irons” or “Hammers” they have moved grounds three times and now play at Upton Park.

Worthing & Southlands Hospital

With a history that dates back more than 175 years, Worthing and Southlands Hospitals NHS Trust, which united the two hospitals when it was created in 1992, has seen at first hand the changes and revolutions that have defined the evolution of healthcare in the UK.

YIT

YIT is the premier provider of technical building systems and FM services throughout the Nordic region with a strong presence in the property, construction and industrial sectors.