What is Facility Management Software?

Facility Management is the management of buildings and services....

More often than not these are divided into either hard or soft services.

• Hard services include ensuring the air conditioning in a building is operating efficiently and reliably.
• Soft services include ensuring a building is cleaned properly and regularly, or the monitoring of your contractor's performance (such as builders or electricians).

Facility Management ranges from small scale operations (single-site or small buildings), to large scale operations (multiple-site buildings) to international scale operations (global service provision).

The term Facility Management is similar to Property Management, but usually applied only to larger or commercial properties, which require more complex management and operation.  It is the role of Facility Management to ensure everything is operating properly for building occupants to perform their role.

"In most cases some or all of these aspects are maintained by Facility Management Software." including Concept™ from FSI (FM Solutions) Limited.

Functionality of the Concept™ range of Facility Management Software includes helpdesk/call logging, Asset Management, Planned Preventative Maintenance (PPM), Reactive Maintenance, Digital Dashboard, Workflow for Business Process Automation, PFI Payment Mechanism Solution, Mobile Solutions, Internet/Intranet functionality, etc.  Services offered from FSI for the Concept™ range include Consultancy, Development, Training and Support.

Facility Management is defined by the International Facility Management Association (IFMA) as: "A profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology."  A broader definition provided by IFMA is: "The practice or coordinating the physical workplace with the people and work of the organisation; integrates the principles of business administration, architecture, and the behavioural and engineering sciences."

FSI’s head office is in the UK, with clients spanning the length and breadth of the Facility Management UK arena.  FSI’s clients also span more than 20 Countries in Europe and Worldwide, with two additional offices in the Middle East.