FSI Sees Continued Expansion in Southern Africa
Rapid expansion now sees seven FSI CAFM systems running at a fully integrated level in the region, with a further four systems forecast to go live in the near future. To meet this increasing demand, FMA has recruited two additional senior staff and predicts a 75% expansion in personnel over the next two months. FSI’s “Concept” suite of applications can now be increasingly found throughout southern African businesses. FMA has previously been involved with the installation, configuration and training package design for over two years and this new development indicates that not only are CAFM systems being taken seriously in southern Africa, but also that the relationship between FSI and the FMA is proving to be productive for both companies. Jim Mitchell managing director of FSI, comments that the agreement is extremely effective, integrating with FSI’s wider aim for global expansion. “We provide state of the art systems and our partners, the best in class workplace consultants, provide the track record and expertise developed in their respective markets. Thanks to this partnership FSI systems are now in place in South Africa, Tanzania, Kenya and Mozambique, Angola will be on board soon.” Businesses that have integrated FSI systems throughout South Africa include the Citibank, Johannesburg Stock Exchange, and One Merchant Place, one of the most prestigious business addresses in the Cape region. Unique to South Africa is a system offered by FMA using FSI applications that allow businesses to monitor levels of secure parking available. Ken Goodenough, managing director of FMA reflects; “South Africa does not have the integrated transport systems that now characterise Europe so this is a real first and something that has been greeted with enthusiasm. The ability to plan and book parking is something that no business can afford to be without. FSI systems have enabled FMA to push ahead. It’s a quality offering and Concept™ is an excellent selling point for us.” FMA and FSI are keen to emphasise a total holistic approach to FM, a committed service to FSI users with local technically qualified staff trained by FSI ensures that they can offer detailed knowledge on a range of sectors. South Africa has recently seen the emergence of PFI and PPP as part of SLAs (service level agreements), where costs are monitored closely to meet any contractual agreements previously established. FSI systems provide the necessary tools to perform asset tracking and other financial monitoring functions. Future expansion will target business parks and the health sector. FMA is also in discussion with SA Telecom, a major South African telecomms provider, and hopes to develop this relationship further.