Training Course Details: Helpdesk Administration & Task Management

Introduction
The Helpdesk Administration course focuses upon the set-up and utilisation of those areas within Concept™ relating to reactive maintenance tasks. The aim is to ensure familiarity with the key elements of Call Logging and related data input.

Target Audience
This one day training course is ideally suited for users who are working within the Helpdesk environment and using Concept™ to control and monitor reactive maintenance calls.

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Course Schedules for Regional Training

Course Schedules for Training in London and Upminster

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