FSI are developers of the Concept™ FM range of Computer Aided Facilities
Management (CAFM) software. Functionality includes Help Desk, PPM and Asset
Management.
Formsplus is a very powerful and structured application provided by Cognito to send, receive and manage the flow of information between a mobile worker and a host software system.
Concept™ Reports, an application module produced by FSI and integral to the base system, allows for the generation of reports and graphs within Concept™, without the need for third-party reporting tools or viewers.
Crystal Connect™ from FSI enables dynamic interaction of Crystal Reports®, a professional reporting tool for the presentation and design of comprehensive operational and management information, with Concept™ data.
Computer Telephony Integration (CTI) allows telephones and computer software to be linked to provide a range of integrated business applications particularly suitable for helpdesk and call centre operations.
Digital Dashboard from FSI provides a real-time, easy to understand graphical representation of Key Performance Indicators (KPI’s) defined and tailored according to your requirements.
Eclipse is a powerful FM resource booking system that provides a host of options and tools to simplify the administration and optimisation of facilities usage.
Facilities Cost Monitor is an intelligent decision support system for monitoring, planning and controlling the cost involved in the provision of facilities services in an infinite variety of site-specific scenarios.
FSI’s Invoicing module manages scheduled and task based invoices throughout the period of a contract. Any charges raised automatically comply with rules defined against Concept™ contracts in line with agreed customer-pricing policies.
Linking seamlessly with Concept™, FSI’s Mobile Data Solution will connect your field engineers to the core of your business via a wireless, mobile device.
Linking with other components of the Concept™ software suite, the Order module simplifies processes associated with order management, including everyday accounting operations.
Portable Appliance Testing (PAT) forms an integral part of an organisation’s Health & Safety Policy, the legislation for PAT Testing being outlined in a number of Health & Safety related Acts and Regulations.
FSI’s Projects module is fully integrated with the Concept™ base system. The core function of the module is the management and recording of project details including cost control and event management.and costings for multiple third-party contractors.
Available with Concept™ 500, the Service Level Agreement module (SLA) extends the existing service delivery and control functionality of the Concept™ base system.
SMART (Safety Management and Risk Technology) provides for the management of health and safety information relating to risk assessment and accident reporting.
Stores offers a comprehensive range of functions for stock control and management. As well as the basic operations of recording purchased stock and allocating it to multiple stores locations, the stock register makes provision for details such as manufacturer’s part numbers, bin locations, bar codes, unit prices and quantities for reordering.
Utility Tracker from FSI enables you to keep track of all utility bills at each of your Concept™ buildings, and allows you to monitor bill payments, utility usage, and consumption.
Whilst many software systems are capable of issuing automated messages via email or electronic facsimile, the rules that govern such functionality are often rigid and the content definition limited. Concept™, by contrast, via Workflow Lite™, offers the user complete control over the business rules that trigger system communications and the content of messages.
Workflow Pro™ offers a standard set of reusable software components (nodes) which builds upon Workflow Lite’s automated messaging capabilities. Workflow Pro™ enables the automation of business processes and integration of Concept™ with other business systems.
