Facilities Management association spotlights pivotal role for CAFM as strategic management tool
Keynote speaker Maurice Tidy, Director General of the Facilities Management Association addressed the recent Tune in to FM seminar, hammering home the vital role FM now plays in building services.
“CAFM should be brought onboard sooner rather than later,” counselled Tidy. “With the role of the Facilities Management department ever more visible CAFM will allow the FM function to take its rightful place as a forward thinking, business planning tool.”
The seminar, held at Land Securities sister company Landflex’s head quarters at Soho Square London was the third in a series of six. Mike Fitton, General Manager of the leading office-letting business, kept the day’s momentum with a spotlight presentation focused on strategic customer service.
Using the Landflex model, Fitton demonstrated how customer requirements managed with the right, flexible system can ultimately produce a service as solid as the Landflex product (http://www.landflex.com/) to benefit everyone in the business mix from landlord and service provider to partners and stakeholders.
Furthermore the day’s programme continued to stimulate the same robust discussions between developers and users as the previous events with Simon Frost, Strategic Partnerships Manager of Cognito Ltd, confirming the ability to take FSI’s software range ConceptTM into the field as a fully integrated solution compatible with mobile applications, offering optimum flexibility.
Other presentations covered the value of benchmarking within the FM industry and by FSI’s Business Development Manager, Adrian Jarvis the future developments of FSI’s ConceptTM range including the major new features of the ConceptTM Version 3080, eSQL version 2.1 and the new Workflow modules.
Compton Darlington, Operations Director for FSI concluded: “The Tune in to FM platform continues to provide a unique environment that allows the sharing of best practice between a vast and diverse range of industry sectors. As FM continues to develop and is truly recognised at board level for it’s strategic value it is essential the lines of communication between everyone involved remain open.”