Managed Hosting and Software as a Service

FSI (FM Solutions) Limited have implemented a central infrastructure for the hosting of the Concept™ 500/SQL and Concept Evolution™ product suites.

FSI's Software as a Service and dedicated hosting provides clients and partners with a resilient and cost effective Helpdesk solution, accessed over the internet and requiring little or no client end components.   FSI can provide resources and services to enable access to Concept™ applications from a variety of devices, regardless of time and location.  The service also includes full scalability to meet user or client operational needs, ensuring maximum cost efficiency.




  • Reduction in capital expenditure
  • Faster deployment of computing resources
  • Speed up time-to-market
  • Fully redundant and resilient infrastructure
  • Experienced support staff
  • Database migration support
  • 99.95% up time SLA

Why move to the cloud:

Drive Innovation by leveraging new technology to meet business needs:

    • Deliver services faster and with better quality
    • Optimise company portfolio for optimum return on investment
    • Respond quickly to new demands

Free up Resources by improving efficiency and managing complexity:

    • Transform from manual to automated service
    • Shift the focus from infrastructure to service experience
    • Reduce costs and cycle times

Reduce Risk of data breach, improper access etc:

  • Secure and reliable online solutions
  • Reduce security risk
  • Simplify compliance

Why does Concept Evolution™ work well in a hosted environment:

Concept Evolution™ has been designed to work in many different environments.  Within the FSI Cloud environment many different network variants are offered to meet business needs. These services are maintained by experienced system engineers, delivering high quality solutions. Many service providers and enterprises use FSI Cloud to deliver their FM helpdesk solutions.