What's New? Cleaner friendly application for optimised time usage

Karl Greenfield, FSI Senior Product Specialist, talks what's new in FSI GO in an article for Tomorrow's FM.

The science of cleaning management and control of cleaning operations has taken a step forward with the introduction of a cleaning application that sits within FSI GO, the mobile application software development platform from FSI's Concept Evolution CAFM range.

While providing a simple and ‘app friendly' intuitive interface for operatives, cleaning is fully integrated within the Concept Evolution CAFM solution to not only bring rapid deployment, but also to capitalise on performance feedback and data accumulation for ongoing reporting, as well as cost and efficiency optimisation of cleaning activities.

The application, built for cleaners, not engineers, is suitable for a mixed environment of smart phones and tablets (including bring-your-own-device scenarios). It has been developed by drawing on best cleaning practice solutions developed across a range of business experiences. It only requires a set of basic client set-up configurations prior to roll-out across teams of cleaning operatives.

Set-up is simplified

Cleaning patrol routes and timing schedules are set up within Concept Evolution, from where they can also be reconfigured as/when necessary as performance data is accumulated or operational/space layout changes occur at the site of deployment. Much of the initial set-up data required to do this will already be in place, serving legacy cleaning regimes used prior to the application's introduction. 

Designated spaces to be cleaned on each route within a location are demarcated by a set-up choice of either printed QR code labels or NFC tags. Cleaning operatives on patrol use their mobile device to scan the labels or tags at each cleaning space once they have completed their duties there.

Routes can be set-up with great flexibility, reflecting not only the optimum paths for traversing a location, but also the relative frequency of cleaning particular spaces along any route (for example, attending to washroom areas more than kitchen areas).

Recovering the cost of off-schedule cleaning events

Activity progress can be tracked and analysed in real time and the last location of each cleaner is immediately to hand. This is valuable for assigning the nearest cleaner to ad hoc ‘incidents' which require immediate attention outside of the cleaning schedule. The cleaners required can be alerted by on-screen messages and an audible/ vibration alarm sounding on their mobile device.

Should a cleaner identify an issue that requires attention by breaking from their assigned schedule they can use the cleaning application to log a ‘New Incident' by naming it, providing a free text description of details of the occurrence, the remedy, and any further follow-up needed - and supporting photographic evidence. This feature provides an important tool to capture unscheduled cleaning activity that is chargeable above and beyond scheduled work and that may otherwise be unaccounted for.